Patients who develop alcohol or substance problems often have other underlying, deeply private, issues. The role of counselling is to provide support and education to patients and a good rapport between patient and counsellor is essential. Trust is a vital component of the relationship. Whilst the patient will be ultimately responsible for his or her personal recovery, the counsellor can facilitate or guide the process.
This however should always be provided in a non-judgemental empathic way and never confrontational or punitive. The counsellor creates a safe environment for the patient to discuss their problems and the alliance between to two becomes a collaborative partnership. Empathy and trust can sometimes take time to develop as many patients who attend counselling have suffered hurt and betrayal in their lives. Many have hurt and betrayed others and feelings of guilt and worthlessness are common. At the Priority Medical Clinic, the counselling offered is by a vastly experienced practitioner in the field of addiction.